FAQ
What are your delivery times?
We aim to ensure delivery of all in stock items within 1-2 days Monday to Sunday Please email info@growsting90.co.uk for an expected lead time for out of stock items before placing an order.
What payment methods do you accept?
We accept Visa, Mastercard, Amercian Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay, UnionPay. You can use a debit or credit card to complete your purchase.
Can I cancel my order?
Yes you have up to 30 days to cancel. We will be happy to cancel and refund you for your order with no questions asked.
I have received a damaged item. How do I get it replaced?
We have a dedicated warranty team who can help get any issue resolved for you. If you have an issue with an electric fire please email info@growsting90.co.uk with as much information as possible, this will help get your query resolved quickly. Send us your order number, the name on the order, which item is damaged and if you can include an image of the damage that will help process your return or replacement as fast as possible.
